Contact & Help
Questions about PlugSnap or your order? We are here to help.
Email support@plugsnap.co.uk or use the form below. If you have already ordered, include your order number so we can help you faster.
Delivery, made simple
European Union & UK: free shipping on every order. Estimated delivery: 3–7 business days after payment.
United States & Latin America: US$6 shipping per order (or equivalent in your checkout currency). Estimated delivery: 5–10 business days after payment.
Business days exclude weekends and public holidays. See our shipping policy for destinations and delivery details.
Track your order
We will email you the tracking details once your order has been dispatched. For an update, contact support@plugsnap.co.uk with your order number.
Returns and order support
If something is not right, get in touch and we will help. For a damaged or incorrect item, please include a photo and your order number. Contact us for return instructions before sending anything back. See our returns policy for details.
Product compatibility
Tell us which device you use and we will help you check compatibility before ordering.